Terms & Conditions

Effective Date: January 1, 2025

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These Terms of Service govern your use of SMS messaging services provided by Eyecare of Rochester. By voluntarily providing your mobile phone number and explicitly opting in to SMS, you consent to receive SMS messages from Eyecare of Rochester related to appointment reminders, health-related updates, and account notifications.

 

1. Program Description

Eyecare of Rochester offers SMS messaging to keep patients informed about:

• Appointment confirmations and reminders

• Health-related updates

• Account notifications

2. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier. Please consult your carrier for details.

3. Message Frequency

Message frequency may vary. You may receive up to 4 SMS messages per month.

4. Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

5. Help Information

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at (585) 288-7555 or info@eyecareofrochester.com.

6. Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties except as required by law.

7. Accessibility

These Terms of Service are publicly accessible on our website at https://www.eyecareofrochester.com, located in the footer section for easy access.